Live Conversation Intelligence for Contact Centers
servicepack.AI is built on a 30 billion-parameter contact center large language model (LLM) and Generative AI engine in the industry, servicepack.AI uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.
Uncover insights from every interaction
A workshop to answer critical questions, plan the features of your product and reduce the risk.
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Supercharge your frontline teams
A workshop to answer critical questions, plan the features of your product and reduce the risk.
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Drive outcomes across the business
A workshop to answer critical questions, plan the features of your product and reduce the risk.
Learn More
Automated Quality Assurance
Create breakthrough customer experiences with AI.
Automated Quality Assurance
- Review and score 100% of customer calls, chats, and emails.
- Score calls based on a custom scorecard.
- Experience accurate and unbiased auditing of customer conversations.
Call behavior analysis
Scale your software operations through a custom engineering team. Meet the demand of your company’s operations with a high-performing nearshore team skilled in the technologies you need.
Frequently asked questions
We hope this section will help you better understand the issues related to software
The most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application.
The most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application.
The most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application.
The most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application.
The most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application.
The most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application.
